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Hirevue AI Readiness Guide

Navigating AI in Hiring: A Reference for Enterprise Teams

Hirevue_Readiness photoArtboard 4

Purpose

This guide fosters a spirit of transparency around AI usage, risk and readiness for HR, legal and IT users. With the rise of AI council reviews, AI addendums, and procurement questionnaires during HR technology consideration, enterprise buyers increasingly require structured AI documentation before approving any AI tool used in their hiring process. This guide provides the answers, the context, and the support to move those conversations forward.

Section 4

Hirevue AI for legal and compliance teams

Section 5

Hirevue AI for IT leaders and AI councils

Section 6

Most frequently asked addendum questions

Readiness_Section 1 Header
AI Applications by Solution: The table below maps how Hirevue solutions leverage AI, what type and how.
Hirevue AI Readiness Solutions Chart

Scores from AI-scored interviews and game-based assessments are inputs to employer decision-making. Whether they constitute AEDTs depends on how the employer configures and uses them. If scores are used as the primary or most significant criterion in a selection decision, CA FEHA or NYC LL 144 may apply and the Customer should coordinate with their own legal department for a legal analysis (we can provide general guidance but cannot give customers legal advice). For more details, reference AI in Hirevue Products.

The Human + AI Balance

Hirevue is a decision intelligence platform, not a decision-making system. Scores are inputs — the recruiter/hiring manager/employer always makes the final call. Key implications:

  • All configuration decisions (score thresholds, tier labels, pass/fail criteria) are set by the employer, not Hirevue.
  • Under EU/UK GDPR, the employer is the 'data controller'; Hirevue is the 'data processor.'
  • Under most employment law frameworks, the employer bears ultimate responsibility for hiring decisions, including those informed by AI assessments.
  • Hirevue platform provides employers with capabilities for candidate communication, appeal, or additional review if requested.
Readiness_Section 2
This section summarizes Hirevue's AI architecture for technical reviewers. It is drawn from the 2026 Hirevue AI Explainability Statement, which should be provided alongside this guide for buyers who need full technical depth.

AI-Scored Interviews

2.1 The Three-Stage Interview Scoring Pipeline

AI-scored interviews follow three sequential stages:

  • Stage 1 — Speech to Text: Candidate audio is transcribed using Rev.ai, a third-party transcription service hosted on Hirevue infrastructure. Rev.ai's Word Error Rate (WER) in English is below 10% on average — lower than alternative services tested, and comparable to human transcription rates (5–10% WER).
  • Stage 2 — Language Understanding: Transcribed text is processed by Hirevue's proprietary NLP model, built on a fine-tuned version of RoBERTa (a Meta open-source language model). Hirevue has developed 19 competency-specific language models through a four-step fine-tuning process using over 1.5 million interview transcripts.
  • Stage 3 — Scoring: The NLP output is fed into a multipenalty optimized regression model that scores responses against Behaviorally Anchored Rating Scales (BARS) for each competency. The model achieves an average correlation of r=0.69 with expert human rater scores across 99,411 evaluated interview responses — at or above published benchmarks for AI-based interview scoring.

As illustrated here, Hirevue's AI-scored interview models analyze only the transcribed text of what candidates say in their interview responses. Other Hirevue AI products evaluate different inputs — for example, game-based assessments analyze gameplay behavior, and AI Interviewer's English proficiency scoring evaluates spoken-language features such as fluency and pronunciation. For AI-scored interviews, the models do not analyze or consider:

  • Facial expressions or micro-expressions
  • Body language, eye movement or physical appearance
  • Background, surroundings, or environment
  • Speech patterns, accent, or dialect (transcription converts speech to text; scoring operates on text only)
  • Demographic characteristics, protected class information, or any personal attributes unrelated to job qualifications

2.2 Training Data Diversity (AI Scored Interview Models)

Hirevue's scoring models are trained on data collected from diverse populations. The most recent rater study sample includes:

  • Gender: 49% male / 51% female
  • Race/Ethnicity: 42% White, 26% Hispanic, 20% Black, 12% Asian
  • Age: 85% under 40, 15% over 40
  • Geography: Candidates from North America, Europe, Asia, Australia/New Zealand, Latin America, and Africa
  • Industry: Healthcare, retail, hospitality, banking/finance, technology, and 10+ other sectors

This demographic representation is not accidental — it is a deliberate design requirement for bias testing and mitigation.

2.3 Bias Mitigation — How It Actually Works

Hirevue applies bias mitigation, fairness, and quality controls based on each AI system’s intended use, output, and level of decision influence. Because Hirevue AI products serve different purposes — for example, scoring candidate assessment responses, summarizing interview evidence, recommending assessment content, or supporting candidate engagement — the relevant controls vary by product.

  • Model Design: Scoring models use techniques designed to balance predictive accuracy with fairness. For AI-scored interviews and game-based assessments, this includes multipenalty optimization, which explicitly penalizes group differences during training — not only optimizing for accuracy, but simultaneously minimizing demographic score gaps.
  • Pre-Deployment Testing: Scored assessment models are tested for adverse impact before deployment using the 4/5ths Rule, Cohen's d, Fisher's Exact test, and other statistical metrics. Models must meet internal fairness and performance standards before going live.
  • Post-Deployment Monitoring: For scored assessment solutions, ongoing monitoring may include score distribution review, adverse impact analyses where demographic data is provided by the employer, validation evidence, and customer-specific review where applicable. If meaningful fairness, validity, or performance concerns are identified, Hirevue reviews the issue through established governance processes and may adjust, update, or redeploy models as appropriate.
  • Peer-Reviewed Research: Hirevue's bias mitigation methodology for scored assessment models is documented in peer-reviewed academic publications, including Rottman et al. (2023) in the Journal of Applied Psychology.

For assistive or generative AI features that do not generate candidate selection scores — such as Interview Insights, Talent Engagement, or assessment design recommendations — fairness controls focus on appropriate use, grounding outputs in relevant source data, reducing unsupported or inappropriate outputs, maintaining human oversight, protecting candidate privacy, and monitoring quality and reliability. These systems are not intended to replace recruiter or hiring manager judgment or make final hiring decisions.

For AI systems that generate candidate scores used in assessment workflows, Hirevue employs a multi-layered approach to bias mitigation:

Hirevue employs a multi-layered approach to bias mitigation across AI Scored Interviews:

  • Model Design: Scoring models use multipenalty optimization, which explicitly penalizes group differences during training — not only optimizing for accuracy but simultaneously minimizing demographic score gaps.
  • Pre-Deployment Testing: Every model is tested for adverse impact before deployment using the 4/5ths Rule (EEOC standard), Cohen's d, Fisher's Exact test, and other statistical metrics. Models must pass all tests before going live.
  • Post-Deployment Monitoring: Ongoing adverse impact monitoring is conducted per customer using demographic data provided by the employer. Models are adjusted and redeployed if significant adverse impact is detected.
  • Peer-Reviewed Research: Hirevue's bias mitigation methodology is documented in peer-reviewed academic publications including Rottman et al. (2023) in the Journal of Applied Psychology.

2.4 Third-Party AI Components (Across Platform)

Enterprise addendums frequently ask for a complete list of AI components, the table below provides a clean, audit-ready answer.

Readiness Guide_AI Components Chart-1

2.5 Model Updates and Monitoring (Across Platform)

Hirevue AI systems are reviewed and monitored based on their intended use, output, and risk profile. Depending on the product, monitoring may include evaluation of model performance, output quality, fairness outcomes, operational reliability, compliance requirements, and appropriate use.

Hirevue may update AI models or AI-enabled capabilities when there is a clear reason to do so, such as advances in data science or IO psychology, new technologies or model capabilities, new role requirements or competencies, accumulated validation evidence, customer feedback, changes in product functionality, monitoring results indicating an opportunity for improvement, or changes in the availability or support status of third-party model versions.

For Hirevue assessment solutions that generate candidate scores, monitoring may include:

  • Score distribution monitoring flags shifts from expected bell-curve distributions, which can indicate model drift or candidate population changes.
  • Fairness and adverse impact analyses where demographic data is provided by the employer and sufficient volume is available
  • Validation evidence and customer-specific review where applicable
  • Annual adverse impact analyses for IO-led assessment projects when included in the customer agreement, with other analyses available as applicable based on product, data availability, and scope

For scored assessment models, Hirevue does not update models that impact candidate scoring without customer consultation. Updates are managed through controlled governance, documentation, testing, and deployment processes designed to support fairness, consistency, auditability, and traceability.

When anomalies or performance concerns are identified, corrective actions are managed through established governance and incident response processes. Depending on the issue and product involved, this may include investigation and escalation, customer communication, pausing scoring where warranted, and rescoring or reprocessing with corrected models when appropriate.

Candidate and assessment data are retained in accordance with customer-defined retention settings, contractual requirements, and solution configuration, and may support auditability, validation, model improvement, anomaly investigation, and rescoring or reprocessing where permitted.

Readiness_Section 3
This section summarizes common questions from HR and Talent Acquisition teams about how Hirevue AI supports hiring workflows. Because Hirevue AI is used in different ways across products — including scored assessments, interview summaries, assessment design recommendations, conversational engagement, and job matching — the specific answer may vary by solution. In all cases, Hirevue AI is designed to support human decision-making, not replace the employer’s hiring judgment.
Q1. "Does this replace my recruiters?"

No. Hirevue provides structured, job-relevant information to support human decision-making; it does not replace recruiter or hiring manager judgment. Recruiters and hiring teams continue to define evaluation criteria, configure workflows and thresholds, review candidate information, determine how results are used, and make final hiring decisions. Different Hirevue AI products support different parts of the hiring process. For example, AI-scored assessments provide competency or assessment scores, Interview Insights can help summarize interview evidence, Assessment Builder can recommend job-relevant assessment content, and Talent Engagement can support candidate interaction and job discovery. These tools help improve consistency, efficiency, and scale, allowing hiring teams to focus their time on candidate review, follow-up, and higher-value hiring activities.

Q2. "Will candidates feel it's unfair or impersonal?"

Candidate experience depends on the product, workflow design, and employer communication, but Hirevue designs its AI-enabled products to support transparency, consistency, accessibility, and a more structured candidate experience.

Based on feedback from 174+ million candidates who have completed Hirevue assessments: 80% enjoyed the experience, 85% said it reflected well on the employer's brand, 89% said it respected their time, and 70% rated the experience 9 or 10 out of 10. Candidates receive a personalized feedback report after every assessment — regardless of outcome — something human screeners rarely provide at scale.

For other AI-enabled products, the candidate experience benefit may look different. Talent Engagement and AI Interviewer can support more responsive, conversational interactions. Interview Insights is primarily designed to support recruiter review and consistency by summarizing interview evidence. Assessment Builder supports the employer by recommending job-relevant assessment content during the design phase.

Q3. "What if a strong candidate scores unexpectedly low?"

For AI-scored assessments, scores are one signal in the hiring process, not the final hiring decision. Recruiters and hiring teams can review available candidate information alongside assessment results, including original interview recordings or responses where available, other assessment results, application materials, and any additional information already included in the employer’s hiring process. Where multiple assessment types are used, the broader evidence base can also reduce reliance on any single score or response.

Q4. "What do I tell candidates about AI use?"

Before any AI-scored assessment, candidates are presented with an AI consent statement that explains: where and why AI is used, how it was developed, how it evaluates responses, how fairness is monitored, and how the hiring team makes the final decision. It is important to note that candidates can opt out of AI scoring; if they do, their responses are manually reviewed by the recruiter using the same BARS rubric. Communication templates for candidate-facing messages are provided by Hirevue.

Q5. "What competencies can be measured?"

Hirevue assessments can measure a broad range of job-relevant competencies, capabilities, skills, and personal characteristics depending on the role, assessment configuration, and selected assessment methods. Rather than relying on a single assessment type, Hirevue can combine multiple measurement methods to build a more complete picture of candidate potential.

AI-scored interviews measure behavioral competencies such as communication, adaptability, problem solving, dependability, willingness to learn, customer service orientation, collaboration, leadership, and other work-relevant behaviors. Specifically, Hirevue’s AI-scored interview models span 19 competency areas and evaluate structured candidate responses to job-relevant interview questions.

Game-based assessments can measure cognitive abilities and personality-related characteristics, such as working memory, numerical reasoning, pattern recognition, Emotional Intelligence, and Big Five personality traits including Openness, Conscientiousness, Extraversion, Agreeableness, and Emotional Stability.

Virtual Job Tryouts and other role-based assessment exercises can measure additional job-relevant characteristics through realistic work scenarios. For example, depending on the role, these may include situational judgment, work style, work history, service focus, customer interaction, sales orientation, attention to detail, data interpretation, prioritization, practical reasoning, job-relevant problem solving, and other role-specific behaviors or skills. Assessment Builder recommends the right combination based on a job-specific analysis.

Q6. "How do I customize the assessment for our roles?"

Customers work with Hirevue's IO Psychology team to conduct a job analysis that identifies the competencies most critical for each role. Assessment Builder can also automate much of this process, using job description analysis and O*NET occupational data to recommend appropriate assessment content. Every assessment is configurable for preparation time, response attempts, response time, feedback report settings, and score visibility.

Readiness_Section 4
This section addresses the concerns of legal and compliance stakeholders who need to sign off on AI tool adoption. It is written for lawyers and compliance officers, not technical specialists, and should be considered guidance not legal advice.
Q1. "Who bears legal responsibility for compliance?"

The employing organization — as the 'data controller' (under GDPR) and as the entity that uses AEDTs in its hiring process (under NYC LL 144) — bears primary compliance obligations. Hirevue, as a 'data processor' and 'provider,' supports compliance through documentation, audit artifacts, configuration, and training — but cannot fulfill the employer's obligations on its behalf. Shared responsibility is clearly delineated in the Data Processing Agreement (DPA).

Q2. "Has Hirevue been independently audited for bias?"

Yes. Three independent external audits have been conducted, with annual third-party bias auditing ongoing:

  • AI Technology Audit (O'Neil Risk Consulting & Algorithmic Auditing): Concluded that 'Hirevue assessments work as advertised with regard to fairness and bias issues.'
  • IO Psychology Audit (Landers Workforce Science LLC): Concluded that 'Hirevue reaches or exceeds industry standards for the creation of high-stakes assessments.'
  • AI Procedures Audit (traditional audit firm): Hirevue met or exceeded standards in all 10 areas reviewed.
Q3. "What documentation do we receive?"
  • The 2026 Hirevue AI Explainability Statement [link when final published]: full technical methodology, ethical AI design, third-party providers, bias mitigation, and data privacy.
  • Model-specific documentation: competency definitions, BARS scales, adverse impact analysis results.
  • Per-assessment Explainability Statement (for Assessment Builder): documents job analysis inputs, capability selections, and scoring methodology for each deployed assessment.
  • Data Processing Agreement (DPA): defines processor/controller responsibilities, data retention, and sub-processor obligations.
Q4. "What data does Hirevue share with third-party AI providers?"

See the Third-Party AI Components table in Section 2.3. The answer depends on which tier a given component sits in — and that distinction matters for compliance purposes.

Tier 1: Hirevue-controlled infrastructure — no external data transmission.
Rev.ai is hosted directly on Hirevue infrastructure; RoBERTa and XLM-RoBERTa run on Hirevue servers. No data is transmitted to these components' original providers.

Tier 2: Hirevue's AWS environment via AWS Bedrock — data stays within Hirevue's cloud.
Claude Sonnet (Interview Insights) and Claude Sonnet/Haiku (Talent Engagement) run inside Hirevue's own AWS environment. Anthropic, as the model provider, receives no data — this is functionally equivalent to running a model on Hirevue's own servers. Data processed here never leaves Hirevue's controlled environment.

Tier 3: External third-party APIs — inference-only, no training on customer data.
The following vendors receive data via external API. No customer or candidate data is retained by any provider for model training:

  • Google Cloud, Zoom, and Microsoft Teams Speech-to-Text — candidate audio, for Interview Insights transcription (varies by interview modality)
  • ElevenLabs — candidate audio, for AI Interviewer transcription
  • OpenAI — job description text only for Assessment Builder (no candidate data); job description text and interview transcripts for AI Interviewer
  • Speechace — interview transcripts and audio, for CEFR scoring in AI Interviewer
  • Pipplet — language assessment text, for Language Assessments proficiency scoring

The bottom line: no third-party model provider trains on HireVue customer or candidate data. And for the generative AI powering Interview Insights and Talent Engagement — Claude via AWS Bedrock — Anthropic never receives the data at all.

Q5. "Can a candidate challenge or appeal their AI score?"

Candidates can contact the hiring organization (the data controller). The hiring organization can in turn request detailed information from Hirevue about the assessment process and scoring methodology. Hirevue provides a Candidate Feedback Report to every assessed candidate explaining their performance. Candidates may also opt out of AI scoring before completing the assessment; in that case, manual review is used.

Q6. "How do we satisfy our NYC LL 144 obligations when using Hirevue?"

The employer is responsible for: (1) ensuring a current bias audit of the AEDT is on file; (2) publishing audit results on the company's employment website; (3) providing 10-day advance notice to candidates before using the AEDT; and (4) offering an alternative assessment path upon request. Hirevue provides audit documentation to support item 1 and can provide candidate notice templates to support item 3.

Readiness_Section 5
This section addresses the concerns of AI governance committees, IT evaluators, and InfoSec teams who assess whether Hirevue's AI is technically sound, secure, and consistent with enterprise AI governance standards.
Q1. "What AI stack is this built on?"

Hirevue uses a modular AI architecture with clearly bounded components:

Hosted on Hirevue infrastructure (no external data transmission):

  • Proprietary NLP scoring models — 19 competency models built on fine-tuned RoBERTa, used for AI-scored interviews
  • Rev.ai — speech-to-text transcription, hosted locally on Hirevue infrastructure
  • XLM-RoBERTa (open-source, fine-tuned by Hirevue) — job description analysis for Assessment Builder
  • RoBERTa (open-source) — semantic feature extraction for AI-scored interviews
  • Claude Sonnet (Anthropic via AWS Bedrock) — Interview Insights summarization and behavioral evidence, when enabled
  • Claude Sonnet/Haiku (Anthropic via AWS Bedrock) — Talent Engagement candidate and job profiling

External third-party components (inference-only, no training on customer data):

  • Google Cloud, Zoom, and Microsoft Teams Speech-to-Text — audio transcription for Interview Insights depending on interview modality
  • ElevenLabs — speech-to-text transcription for AI Interviewer
  • OpenAI reasoning models — Assessment Builder content mapping, design phase only, no candidate data involved
  • OpenAI large language models — AI Interviewer question generation, conversational AI, and summarization
  • Speechace — CEFR English proficiency scoring for AI Interviewer
  • Pipplet — language proficiency scoring for Language Assessments

Each component has a defined scope and does not substitute for another. There is no single black-box model dependency.

Q2. "Is the model explainable?"

For scoring models: outputs are explained through BARS level descriptions (Novice through Expert) tied to defined behavioral anchors. Feature importance analysis identifies which sentences and phrases in a candidate's response drove the score. Interview Insights can provide narrative score explanations grounded in transcript evidence when paired with AI-scored interviews. For Interview Insights itself (generative AI): outputs are constrained to transcript-grounded, neutral text summaries — not black-box predictions. AWS Bedrock guardrails prevent hallucinations and prompt injection.

Q3. "Does candidate data train the AI?"

Hirevue's proprietary scoring models were trained on historical expert-rated interview data (collected from dedicated rater studies, not from customer hiring workflows). Customer and candidate data processed through the live platform is not used to retrain scoring models in real time. Third-party models (Claude, OpenAI) are pre-trained; no fine-tuning on customer or candidate data occurs. Interview Insights and Talent Engagement data is processed at inference time only and is not retained by third-party providers for training purposes.

Q4. "What are your security certifications and attestations?"
  • ISO / IEC 27001, 2022
  • ISO / IEC 27701, 2019
  • SOC 2 Type 2
  • FedRAMP Moderate
Q5. "How do you handle model drift or anomalies?"

Score distribution monitoring per customer cohort detects shifts from expected bell-curve distributions. Bell-curve deviation triggers investigation and potential retraining. An internal anomaly response procedure defines escalation steps including: pausing scoring (requiring director-level approval), notifying affected customers, and rescoring using corrected models. Raw candidate data is retained to enable rescoring.

Q6. "What is your internal AI governance structure?"

Hirevue has an AI Governance Council that acts as the authoritative body for the responsible development, deployment, and oversight of all AI systems. Given that Hirevue products may qualify as high-risk under the EU AI Act and are subject to employment discrimination law, the Council exists to protect candidates, clients, employees, and the Company while enabling responsible AI innovation. The Council is led by the Chief Product Officer and includes voting members from Legal & Compliance, Data Science, Product Management, IO Psychology Science, Information Security & Privacy, with advice from Marketing and HR leads.

Hirevue's Science Team is a joint function comprising Data Science, IO Psychology, and Product/Engineering. Individual model accountability is assigned: the IO consultant on a project owns validation and bias testing; the Data Science engineer owns model construction and scoring accuracy. Product Management and Engineering own scoring errors in deployed systems. Executive Leaders in each function report to the CEO, who reports to the Board of Directors.

Readiness_Section 6
The questions below are organized by seven key theme buckets that appear most frequently across enterprise AI addendums and council questionnaires (as of April, 2026).
Theme 1: Scope and Outputs

Q: Does Hirevue use facial expression or emotion analysis?

A: No. Hirevue does not use facial expression or emotion analysis in any product. Hirevue's AI-scored interviews rely exclusively on the transcribed text of what candidates say; they do not analyze facial expressions, body language, tone of voice, speech patterns, background, or surroundings. Other products evaluate different job-relevant inputs — game-based assessments analyze gameplay behavior, and AI Interviewer's English proficiency scoring evaluates spoken-language features such as fluency and pronunciation — but none use facial-expression or emotion detection. This is a deliberate design choice, not a technical limitation.

Source: 2026 Explainability Statement, p. 8

Q: Does Hirevue make hiring decisions?

A: No. Hirevue provides competency scores and assessment results as inputs to the employer's hiring process. All hiring decisions are made by the employer. Hirevue does not determine pass/fail thresholds, select candidates for advancement, or communicate outcomes to candidates — these actions are performed by the employer using Hirevue's tools.

Source: 2026 Explainability Statement, p. 3

Theme 2: Bias and Fairness

Q: How has Hirevue tested for bias?

A: Hirevue tests every competency model for adverse impact before deployment using multiple statistical methods including the 4/5ths Rule (EEOC standard), Cohen's d, Fisher's Exact test, and 2 Standard Deviations analysis. Models must pass all adverse impact tests while maintaining satisfactory competency prediction performance before going live. Post-deployment adverse impact monitoring is conducted per customer using employer-provided demographic data.

Source: 2026 Explainability Statement, pp. 5, 25

Q: Has Hirevue had an independent bias audit?

A: Yes. Independent bias audits have been conducted by O'Neil Risk Consulting & Algorithmic Auditing (AI technology and fairness) and Landers Workforce Science LLC (IO psychology standards). Annual third-party auditing is ongoing. Audit summaries are available upon request.

Source: 2026 Explainability Statement, pp. 32–33; Hirevue AI Packet

Theme 3: Data Privacy and Data Use

Q: Is candidate data used to train AI models?

A: Hirevue's proprietary scoring models were trained on historical data from dedicated expert rater studies. Customer and candidate data processed through the live platform can be used to train future versions of scoring models. Third-party models (Claude via AWS Bedrock, OpenAI) are pre-trained and are not fine-tuned on customer or candidate data. Interview Insights and Talent Engagement process data at inference time only; data is not retained by third-party providers for training.

Source: 2026 Explainability Statement, pp. 9, 20

Q: What data does Hirevue collect from candidates?

A: Hirevue collects video/audio responses, transcribed text of responses, assessment interaction data (game performance metrics, response timing), and profile information submitted by candidates. Hirevue does not collect protected health information, financial information, or dates of birth. Full details are in Hirevue's Privacy Policy.

Source: 2026 Explainability Statement, p. 33

Theme 4: Third-Party AI Providers and Subprocessors

Q: What third-party AI providers and subprocessors does Hirevue use?

A: Hirevue uses third-party AI providers and approved subprocessors for transcription, foundational language models, agentic workflows, voice interfaces, and language proficiency assessments. See the Third-Party AI Components table in Part 2.3 of this guide for a complete breakdown of what data each processes and for how long. Where a third party processes customer personal data on Hirevue’s behalf, it is managed through Hirevue’s subprocessor governance process and listed as a subprocessor, as applicable.

Source: 2026 Explainability Statement, pp. 9, 14–16, 20

Theme 5: Regulatory Compliance

Q: Is Hirevue compliant with NYC Local Law 144?

A: Hirevue's AI-scored assessments and game-based assessments may constitute Automated Employment Decision Tools (AEDTs) under NYC LL 144, depending on how they are configured and used by the employer. Hirevue conducts annual independent bias audits and provides documentation to support employer compliance. The employer bears the legal obligation to satisfy LL 144's notice, publication, and audit requirements.

Source: 2026 Explainability Statement; NYC LL 144 guidance

Q: How does Hirevue address the EU AI Act?

A: Hirevue's AI-scored assessments are classified as 'high-risk' AI under the EU AI Act's employment/hiring provisions. Hirevue is positioned as the 'provider'; customers are 'deployers.' Hirevue's Explainability Statement is designed to support provider transparency obligations. Customers deploying Hirevue for EU-based roles should review their obligations as deployers under the Act.

Source: 2026 Explainability Statement, p. 1

Theme 6: Human Oversight and Opt-Out

Q: Can candidates opt out of AI scoring?

A: Yes. Before any AI-scored assessment, candidates are presented with an AI consent statement and may opt out of AI evaluation. Candidates who opt out complete the same assessment experience, but their responses are manually reviewed by the recruiter using the same BARS rubric. Opting out does not exclude a candidate from the hiring process.

Source: 2026 Explainability Statement, p. 17

Theme 7: Information Security and Incident Response

Q: What information security certifications does Hirevue hold?

A: Hirevue holds ISO / IEC 27001 & 27701 certification as well as SOC 2 Type 2 attestations. For applicable GovCloud customers and services, Hirevue maintains FedRAMP Moderate authorization. .
Hirevue’s information security programme includes documented incident response processes designed to support timely identification, investigation, escalation, containment, and customer notification, where required.
Hirevue also supports customer compliance efforts through documentation and practices aligned with applicable regulatory frameworks, including but not limited to GDPR, EEOC guidance and OFCCP requirements. Full security documentation is available through Hirevue's security portal upon request under NDA.

Source: Hirevue AI Packet; Hirevue platform security documentation

Q: What happens if a scoring anomaly is detected?

A: Hirevue maintains an internal anomaly response procedure that includes: pausing interview scoring pending director-level approval, communicating with all affected Hirevue personnel, and notifying affected customers. Raw data is retained for rescoring. Hirevue does not alter candidate scores without first consulting the relevant customer.

Source: 2026 Explainability Statement, p. 29